A BETTER SURFACE™ Bring Your Style to the Surface...™

A BETTER SURFACE Product Warranty

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This warranty gives you specific legal rights and you may have other rights that vary from state to state.

 

What Your Warranty Covers:

Any defect in materials or workmanship.

For How Long After Your Purchase:

Beginning from the date on the invoice, you have the following warranty lengths depending on the product you purchased:

  • Standard Residential Colors: One (1) year.

  • GraniteView: One (1) year.

An Extended Warranty is also available for a minimal cost.

What We Will Do:

If you find any defect or are dissatisfied in any way with the item we have repaired and resurfaced we will fix the problem area.

How You Get Service:

Call the area office that did the original work. The office number is on your invoice. Have the invoice number and invoice date ready for our operator. Schedule a date for us to look at the problem. The manager assigned to your area will come out to you and verify that we are at fault and that it is covered by your warranty. If it is, then a Surface Technician will be scheduled to fix the problem at your convenience. Most likely it will be the same Surface Technician who originally did the work.

What Your Warranty DOES NOT Cover:

Natural disasters which damage item such as earthquake, fire, flood, etc. Damage from customer misuse or neglect such as cut marks, burns, ink stains, sanding off finish with harsh abrasives, etc. (We recommend English Ivy Polyurethane Surface Cleaner on your new surfaces.) An item removed from its original position to be placed somewhere else. Later customer decision to replace kitchen stove with one of a different size, or to replace the kitchen sink with one of a different size, or to replace the bathtub fixtures, shower fixtures or sink fixtures and all of which then show that the edges around those things are not resurfaced and the original laminate, tile, fiberglass or cultured marble is exposed. The functionality of item to be resurfaced. If sink is removed and damage results around edges of countertop. Surface damage if the item was not cared for during the first seven days in the manner described in the Warranty / Care card. There is NO WARRANTY on kitchen sinks, resurfaced stove tops, resurfacing floor only of bathtubs, cosmetic repairs, local area repairs or repair work on rust in porcelain sinks or porcelain bathtubs. You have NO WARRANTY if you never paid for the work that was completed after being satisfied with the end result.

 

Our Brands

Product Integrity

Warranty Information

A BETTER SURFACE has become well-known in southern California since 1995. Our many brands of resurfacing products are also very popular and are fast becoming product pillars in this industry.

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How well do our products hold up over time? Are there any chemicals that should be avoided when using our surfaces? This information will help you to make an informed decision when choosing your resurfacing company.

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What is included in your warranty package? Are there things that are not covered in the warranty? Can you extend the duration of the warranty? We have the answers for you.

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  Product Warranty

There are two resurfacing brands that A BETTER SURFACE has available for resurfacing. They are:

Standard Residential Colors™

Standard Residential Colors is an industrial polyurethane product that comes in many high gloss colors. Color matching is also available. There is a full one year warranty with this product. The present in-stock color choice is:

GraniteView™

GraniteView is a spray-applied multi-color product that simulates the expensive look of granite. It comes in many color combinations that can be special ordered. Our process involves spraying a basecoat, then GraniteView and finally applying an industrial clear- coat. There is a full one year warranty with this product. The present in-stock choices are:

  • Yosemite


Your FREE in-home design consultation is just a call or a click away.

Call Chanelle at
951-893-7949

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