This warranty gives you specific legal
rights and you may have other rights that vary from state to state.
What Your Warranty Covers:
Any defect in materials or workmanship.
For How Long After Your Purchase:
Beginning from the date on the invoice, you
have the following warranty lengths depending on the product you purchased:
An Extended Warranty is also
available for a minimal cost.
What We Will Do:
If you find any defect or are dissatisfied
in any way with the item we have repaired and resurfaced we will fix the problem area.
How You Get Service:
Call the area office that did the original
work. The office number is on your invoice. Have the invoice number and
invoice date ready for our operator. Schedule a date for us to look at the
problem. The manager assigned to your area will come out to you and verify that
we are at fault and that it is covered by your warranty. If it is, then a Surface Technician will be scheduled to fix
the problem at your convenience. Most likely it will be the same Surface Technician who
originally did the work.
What Your Warranty DOES NOT Cover:
Natural disasters which damage item such as
earthquake, fire, flood, etc. Damage from customer misuse or neglect such
as cut marks, burns, ink stains, sanding off finish with harsh abrasives, etc. (We
Ivy Polyurethane Surface Cleaner™
on your new surfaces.) An item removed from its original position
to be placed somewhere else. Later customer decision to replace kitchen
stove with one of a different size, or to replace the kitchen sink with one of a
different size, or to replace the bathtub fixtures, shower fixtures or sink
fixtures and all of which then show that the
edges around those things are not resurfaced and the original laminate, tile,
fiberglass or cultured marble is
exposed. The functionality of item to be resurfaced. If sink is removed and damage results
around edges of countertop. Surface damage if the item was not cared
for during the first seven days in the manner described in the Warranty / Care
card. There is NO WARRANTY on
kitchen sinks, resurfaced stove tops, resurfacing floor only of bathtubs, cosmetic repairs,
local area repairs or
repair work on rust in porcelain sinks or porcelain bathtubs. You have NO WARRANTY if you never
the work that was completed after being satisfied with the end result.